Responsible Gaming

Responsible gambling means making informed choices and keeping gambling within limits that suit your personal and financial circumstances. Before you play, decide how much time and money you are comfortable spending. Treat that amount as an entertainment cost, similar to spending on a meal, film or other leisure activity. Once your budget or time limit has been reached, stop playing.

Gambling outcomes are based on chance. Previous wins or losses do not change the result of a future game, and no strategy can guarantee a win. Avoid thinking that a win is due, that a particular game is more likely to pay out, or that losses can be recovered by continuing to play. The longer you play, the more money you may risk losing.

• Only gamble with money set aside for entertainment after essential expenses have been paid.
• Set a budget before you begin and do not increase it while playing.
• Set a time limit and take regular breaks away from the site.
• Keep gambling separate from household bills, rent, loan repayments and savings.
• Do not gamble when you are upset, tired, under the influence of alcohol or drugs, or trying to escape personal problems.
• Never borrow money, sell belongings or use credit to fund gambling.
• Do not chase losses or continue playing to try to recover money already lost.
• Remember that gambling is not a reliable source of income.

It can also help to keep a personal record of deposits, withdrawals, wins, losses and the amount of time spent gambling. Reviewing this information may give you a clearer view of your habits and help you decide whether your current level of play remains comfortable.

Account controls can help you manage your gambling activity. Depending on the features available to you, you may be able to set deposit, wagering, loss or session limits, take a cooling-off period, or request a temporary break. These controls are intended to support your decisions, but they work best when selected before gambling begins.

Deposit and spending limits

A deposit limit restricts the amount you can add to your account over a selected period. Choose an amount that reflects your entertainment budget rather than your desired winnings. Consider setting a limit that is lower than the maximum available, and review whether it remains suitable as your circumstances change.

Time-outs and breaks

A time-out or cooling-off period temporarily prevents or limits access to gambling. Use this option if you need time away from play, notice that you are spending more time than intended, or simply want to reset your habits. During a break, avoid looking for alternative gambling services to continue playing.

Self-exclusion

If gambling is causing harm or you are finding it difficult to stop, self-exclusion may be appropriate. Self-exclusion is a formal request to close or restrict access to an account for a chosen period or until further notice, subject to the applicable process and requirements. If you request self-exclusion, do not open another account or attempt to bypass the restriction. Contact the site through the available customer support channel to ask about the process.

Account controls are not a substitute for professional advice. If you have concerns about your gambling, consider speaking with a qualified support service, counsellor or financial adviser. You can also ask a trusted person to help you keep track of your limits and support your decision to take a break.

Gambling can become difficult to control for some people. Problems may develop gradually, so it is useful to pay attention to changes in your behaviour, mood, relationships and finances. You do not need to wait until a serious problem has developed before asking for help.

• Spending more time or money gambling than you planned.
• Feeling restless, irritable or anxious when you try to stop.
• Chasing losses or gambling with money intended for essentials.
• Borrowing money, hiding gambling activity or being dishonest about losses.
• Missing work, study, family commitments or other responsibilities.
• Thinking about gambling frequently or finding it hard to concentrate on other activities.
• Gambling to cope with stress, loneliness, sadness, anxiety or other difficult feelings.
• Experiencing conflict with family, friends or colleagues because of gambling.
• Selling possessions, using credit or taking financial risks to continue gambling.
• Feeling regret, shame or distress after gambling but continuing to play.

If any of these signs feel familiar, stop gambling and seek support. Do not try to manage serious gambling concerns by increasing your bets or attempting to win back losses. A support professional can help you understand what is happening, make a plan and identify practical steps to protect your finances and wellbeing.

Gambling can also affect people close to the player. Family members and friends may experience financial pressure, stress or relationship difficulties. If someone else's gambling is affecting you, support is available for you as well. You can set boundaries, protect shared finances where appropriate and seek independent advice.

Free and confidential gambling support is available across Australia. Gambling Help Online provides information, counselling and support options for people affected by gambling, including family members and friends. State and territory gambling support services may also offer telephone, online and face-to-face assistance. Search for the official Gambling Help Online service or your state or territory health service to find current support options.

If gambling is creating financial stress, consider speaking with a free financial counselling service. A financial counsellor may help you review debts, protect essential income and create a practical plan. Do not share account passwords or payment details with anyone offering unofficial help, and be cautious of services that promise guaranteed winnings or fast recovery of losses.

If you or another person is in immediate danger, contact emergency services in Australia. Gambling-related distress can be serious, particularly when combined with debt, depression, anxiety or thoughts of self-harm. Urgent help should always take priority over gambling or account matters.

Our approach

Speedau Casino supports informed and responsible participation. We may apply account checks, restrictions or other safeguards where required by applicable law, our policies or responsible gambling procedures. We may ask for information to verify identity, age, account ownership or suitability for particular account actions. Providing accurate information helps protect you and the integrity of the service.

You are responsible for maintaining control of your account and for using available limits, breaks or exclusion options when needed. Responsible gambling information is general in nature and is not medical, legal or financial advice. If you are unsure about your gambling, stop playing and obtain independent support before continuing.